Online measurement is challenging. There is a lot to consider when measuring impact and ROI, and it can be overwhelming. When starting out with measuring your communications campaigns, it’s best to keep these three points in mind.
What are your goals and objectives?
Before you can measure you impact or results you must have clearly defined goals. For example, if you receive 150 hits on your latest news release is this good? That depends on a number of factors. Was your goal …


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Public relations professionals know the value of strategic planning – and they know their success is judged by how well they are connecting with stakeholders.